At Global Cash Card, we are proud of the service that we provide to our clients and cardholders. We understand that paycards are a critical financial product, so questions or issues must be solved immediately whenever possible. That is why our customer service is in-house and available 24/7/365.
Global Cash Card's multi-lingual Customer Service Professionals are thoroughly screened and trained in systems operations and customer service.
You and your employees always receive the best possible support.
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Global Cash Card provides all of the materials you need to generate maximum participation. From training manuals to collateral material and visits from our field support team, Global Cash Card's industry-leading approach is a proven winner.
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Global Cash Card provides every client with a fully dedicated Account Manager; a knowledgeable, rigorously trained, single point of contact. Global Cash Card Account Managers are committed to optimizing your program and supplying you with fast and accurate information.
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Our dedicated, in-house development and systems teams monitor and support our solution, and are available 24 hours a day. We pride ourselves on fast, comprehensive responses, and resolve most support requests within 1 business day.
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"Global Cash Card has exceeded my expectations routinely and has gone above and beyond the normal call of duty in order to make sure we were satisfied!"
Michael Evans, Payroll Accountant
Chipotle
"Global Cash Card made doing business with them simple and easy. As a fortune 200 company, we selected Global Cash Card as our preferred paycard vendor because they are proven industry leaders."
Martin Armstrong, CPP, MBA, DBA
Vice President, Payroll Shared Services
Time Warner Cable
"Global Cash Card was the "best of the best" from what we saw. The customer service side of it, the integrity, the professionalism, staff that we met, their ability to help us when trying to get through implementation-they were just first rate."
Steve Bradley, Chief Financial Officer.
Kimco Staffing Services, Inc.
The only newsletter dedicated to helping payroll professionals make the most out of paycards
The Global Cash Card Visa® Payroll Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service Association and used under license. Global Cash Card is a registered ISO of MetaBank.
The Global Cash Card Prepaid Debit MasterCard® is issued by MetaBank®, Member FDIC, pursuant to a license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Global Cash Card is a registered MSP of MetaBank.
To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a card account. What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Global Cash Card