At Global Cash Card, we are proud of the service that we provide to our clients and cardholders. We understand that paycards are a critical financial product, so questions or issues must be solved immediately whenever possible. That is why our customer service is in-house and available 24/7/365.
Global Cash Card provides all of the materials you need to generate maximum participation. From training manuals to collateral material and visits from our field support team, Global Cash Card's industry-leading approach is a proven winner.
Global Cash Card's multi-lingual Customer Service Professionals are thoroughly screened and trained in systems operations and customer service.
You and your employees always receive the best possible support.
Global Cash Card provides every client with a fully dedicated Account Manager; a knowledgeable, rigorously trained, single point of contact. Global Cash Card Account Managers are committed to optimizing your program and supplying you with fast and accurate information.
Our dedicated, in-house development and systems teams monitor and support our solution, and are available 24 hours a day. We pride ourselves on fast, comprehensive responses, and resolve most support requests within 1 business day.
"Global Cash Card has exceeded my expectations routinely and has gone above and beyond the normal call of duty in order to make sure we were satisfied!"
"Global Cash Card made doing business with them simple and easy. As a fortune 200 company, we selected Global Cash Card as our preferred paycard vendor because they are proven industry leaders."
"Global Cash Card was the "best of the best" from what we saw. The customer service side of it, the integrity, the professionalism, staff that we met, their ability to help us when trying to get through implementation-they were just first rate."
After working with Global Cash Card for three years, we would make the same decision today. We're completely happy. I give them my highest recommendation.
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